The NYU Langone Fertility Center is actively monitoring all developments related to COVID-19.
As always, our top priority is the health and safety of our patients and staff. We are utilizing all guidance available from ASRM, the CDC, the New York State Department of Health, and NYU Langone Health to institute safety precautions.
If you or anyone in your household is currently exhibiting symptoms of COVID-19, please seek treatment from your primary care provider, or from the NYU Langone Virtual Urgent Care portal. Additionally, please call our office at 212-263-8990 before coming to our facility to determine how best to proceed.
We are here. We are open. Welcome back.
We have initiated a safe and controlled re-start of most treatment cycles. Patients undergoing the following cycle types may be able to begin treatment at the onset of next menses:
- In Vitro Fertilization (IVF)
- Intrauterine Insemination (IUI)
- Frozen Embryo Transfer (FET)
- Egg Freezing (Fertility Preservation)
- Frozen Donor Egg Cycles*
In accordance with social distancing, we are implementing a gradual re-start of treatment cycles to regulate the number of individuals onsite each day. We are therefore limited as to the number of patients that may start a treatment cycle on any specific date.
Many patients who experienced a cycle disruption due to COVID-19 have already spoken with our Patient Care Coordination team to discuss cycle start timing. If you have not yet spoken to your Coordinator, and if you wish to initiate one of the above cycle types within the next two (2) months, please contact the Fertility Center (212-263-8990). Our team will review your protocol, medications, pre-cycle checklist, insurance, and authorization. You will also speak with a nurse to assess your current health and identify any final updates required for your pre-cycle checklist.
Moving forward, we request that all patients call the office on Day 1 of their menses. Please contact your Coordinator directly, or call our main office (212-263-8990).
*We are not initiating new egg donor stimulations at this time. As such, "fresh donor egg" cycles remain on pause. To learn more about building your family using frozen donor eggs, please contact our Third Party Coordinator, Alyssa Vargas, at Alyssa.Vargas@nyulangone.org.
Onsite Safety Protocols
Please be advised of the following updates to Fertility Center operations:
1) Appointments are now required for morning monitoring and all in-office visits.
This is an important change to our prior “walk-in” policy. In order to reduce the number of individuals in our waiting areas, each patient will receive an appointment for morning monitoring. To protect the safety of our patients and staff, patients will only be allowed to enter the Center during their scheduled appointment.
2) Patients are required to wear masks while onsite.
In compliance with New York State, New York City, and CDC recommendations, all individuals at NYU Langone Fertility Center will be required to wear face masks while onsite.
All patients will need to wear a face mask or facial protection that covers both mouth and nose inn order to enter the facility. NYULFC will not provide a face mask – each patient is responsible for obtaining his or her own face mask. If a patient cannot secure a medical-grade face mask, the following are acceptable face protection options: any bandana, scarf, or handmade mask that fully covers the mouth and nose.
3) NYULFC will continue our guest limitation policy.
In observance of social distancing and to minimize the number of individuals onsite, only the scheduled patient will be admitted to the facility. All patients visiting NYULFC for morning monitoring, bloodwork, or imaging scans must attend without any visitors present. Children are not permitted onsite. We apologize for any inconvenience. We are committed to protecting the safety of our patients and staff by limiting the number of individuals in our space.
4) All patients will be screened for temperature and health at entry.
To protect our patients, our staff, and our current (and future!) families, every individual entering NYULFC will be required to pass a temperature screening, and will be screened for COVID-19 related symptoms. We regret the necessity of this intrusion upon your time.
5) Cycle Disruption Policy
If an individual demonstrates symptoms of illness during a treatment cycle, or if the individual is mid-cycle and tests positive for COVID-19, the cycle will be cancelled or suspended.
If this cancellation or suspension occurs prior to retrieval, we will issue a credit balance in accordance with services rendered during the cycle. Credit balances will be established on a case-by-case basis. We are not able to extend credit toward products or services provided by third parties (products or services provided by third parties include but not limited to medications, phlebotomy, anesthesia, genetic testing, tissue storage fees, etc).
New Patient Consults
New Patient Consultations with our fertility specialists are available in person and using telemedicine. To reserve a consultation with one of our physicians, please click here to request an appointment.
If you have questions or concerns about your care at NYU Langone Fertility Center, please contact our office at 212-263-8990.
Page Updated: Tuesday, May 12th, 2020