NYULFC: COVID-19 Updates undefined Onsite Safety Information

NYU Langone Fertility Center is actively monitoring all developments related to COVID-19. As always, our top priority is the health and safety of our patients and staff. We are utilizing all guidance available from ASRM, the CDC, the New York State Department of Health, and NYU Langone Health to institute safety precautions.

NYU Langone Fertility Center is currently performing all treatment cycles.

  • In Vitro Fertilization (IVF)
  • Intrauterine Insemination (IUI)
  • Frozen Embryo Transfer (FET)
  • Egg Freezing (Fertility Preservation)
  • Egg Thaw for Embryo Creation
  • Donor Gamete Cycles (Donor Egg, Donor Sperm)

If you have not yet spoken to your Coordinator, or if you wish to initiate one of the above cycle types, please contact our main office at 212-263-8990. Our team will review your protocol, medications, pre-cycle checklist, insurance, and authorization. You will also speak with a nurse to assess your current health and identify any final updates required for your pre-cycle checklist.

In accordance with social distancing, we are regulating the number of individuals onsite each day. We are therefore limited as to the number of patients that may start a treatment cycle on any specific week. Additionally, we will be entering our annual lab closure in December. Please speak with your care team to determine cycle-start timing.

We request that all patients with cycle-start reservations call the office on Day 1 of menses. Please contact your coordinator directly, or call our main office at 212-263-8990.

Morning Monitoring

Morning Monitoring for in-cycle patients is offered by appointment from 7:00AM to 10:00AM. This is an important change to our prior undefinedwalk-inundefined policy. Our East Side office is open seven (7) days per week, while our West Side (undefinedNoMadundefined) office is open Monday through Friday (closed on weekends).

All in-cycle patients will schedule their Morning Monitoring appointments with the nursing team. To protect the safety of our patients and staff, only the scheduled patient will be permitted to enter the office during the appointment. Guests are not permitted at this time.

In order to maintain safe social distancing in our waiting rooms, patients must arrive on time for Morning Monitoring appointments. Patients arriving late will be deferred until a gap is available in the schedule. Priority will be given to patients who arrive on time for their appointments. Timeliness for is particularly important for weekend appointments.

Onsite Safety Protocols

Please be advised of the following updates to Fertility Center operations:

1) Patients are required to wear masks while onsite.

In compliance with New York State, New York City, and CDC recommendations, all individuals at NYU Langone Fertility Center will be required to wear face masks while onsite.

All patients will need to wear a face mask or facial protection that covers both mouth and nose in order to enter the facility. Masks with exhale ports are not permitted.

2) NYULFC will continue our guest limitation policy.

In observance of social distancing and to minimize the number of individuals onsite, only the scheduled patient will be admitted to the facility. All patients visiting NYULFC for morning monitoring, bloodwork, or imaging scans must attend without any visitors present. Children are not permitted onsite. We apologize for any inconvenience.

3) All patients will be screened for temperature and health.

You will also receive a screening phone call prior to your appointment. Please do not come to your appointment if you have a fever greater than 99.5 degrees Farenheit or any other symptoms associated with COVID-19.

To protect our patients, our staff, and our current (and future!) families, every individual entering NYULFC will be required to pass a temperature screening, and will be screened for COVID-19 related symptoms and travel to restricted states or countries. We regret the necessity of this intrusion upon your time.

4) Cycle Disruption Policy

If an individual demonstrates symptoms of illness during a treatment cycle, or if the individual is mid-cycle and tests positive for COVID-19, the cycle will be cancelled or suspended.

If this cancellation or suspension occurs prior to retrieval, we will issue a credit balance in accordance with services rendered during the cycle. Credit balances will be established on a case-by-case basis. We are not able to extend credit toward products or services provided by third parties (products or services provided by third parties include but not limited to medications, phlebotomy, anesthesia, genetic testing, tissue storage fees, etc).

New Patient and Follow-Up Consultations

New Patient and Returning Patient Consultations with our fertility specialists are available in-person and using telemedicine. To reserve a consultation with one of our physicians, please click here to reserve an appointment.

If you have questions or concerns about your care at NYU Langone Fertility Center, please contact our office at 212-263-8990.

Page Updated: Friday, December 18th, 2020